Frequently Asked Questions

We manage furnished single-family homes, condos, townhomes, and multi-unit properties across short-term and mid-term rental strategies.

Not necessarily. We'll conduct a full property assessment and recommend improvements. Many upgrades can be phased in while your property is already generating income.

Yes. We offer flexible owner blocks. Just let us know your dates in advance and we'll adjust the calendar to ensure no guests book during your stay.

Our pricing includes a core management fee (15%), a one-time setup fee, and optional add-ons. Everything is transparent and tailored to your needs.

We charge a one-time setup fee to cover professional photography, videography, and digital guidebook creation. This fee is waived for contracts with a 12-month term.

It's a small subscription (e.g., $25/month) that creates a 'Rapid Fix' budget for cleaners. This allows them to instantly replace stained towels or fix minor issues without waiting for approval, protecting your 5-star rating.

Competitors often charge 20-40% without including image, video, and digital house manual. Our 15% core fee drives the engine, while optional add-ons let you pay only for the premium services you actually want.

We utilize platform protections (like AirCover) and third-party insurance to recover up to 80% of costs. While other firms require you to handle the insurance reimbursement process on your own, we handle the claims process so you don't have to.

We use ID verification, booking history analysis, and behavioral flags to ensure your property is protected. We do not accept high-risk bookings.

You receive detailed monthly performance reports showing income, expenses, and occupancy. Plus, you have 24/7 access to your owner dashboard.

Yes. We coordinate routine maintenance, emergency repairs, and landscaping. For major repairs, we will notify you and get approval before proceeding.