URPM — Airbnb management services Seattle and Eastside

Guest House Manual

3828 Emory Trl, Oak Harbor, WA 98277

Welcome to our home on Whidbey Island — a beautifully updated, rustic cabin-style home with water and mountain views, near Oak Harbor. It sleeps 16 or more guests across six bedrooms, with two kitchens, a deck patio and a private beach nearby. The house is popular for multi-generation family gatherings, friends outings, work trips where everyone wants their own room, and couples retreats. This manual covers check-in, check-out, house rules and everything you need for a comfortable stay. If anything is unclear, message us through Airbnb — we usually respond within an hour.

Painted illustration of the Oak Harbor homeQR code linking to this house manual
Painted illustration of the Oak Harbor home — not a photo of the property.
Sleeps
16 or more guests
Bedrooms
Upper unit 2 bd / 2 ba · Lower unit 4 bd / 1 ba (6 bd · 10 beds · 3 ba total)
Hosts
Nikki · Co-hosts Mona and Jesus
Contact
Message us on Airbnb (we usually respond within an hour)

Where everyone sleeps

Upper unit — 2 bedrooms, 2 bathrooms ▾
Upper unit · Bedroom 11 king bed · sleeps 2
Upper unit · Bedroom 22 double beds · sleeps 4
Upper unit · CouchSleeps 1
Upper unit floor plan
Upper unit floor plan
  • Bathroom: Japanese soaking tub; shower curtain OUT of the tub, liner INSIDE, pulled all around.
  • Appliances: Full kitchen; single working wall oven; Keurig and starter pods.
  • Patio (upper unit only): Propane grill and tools on the patio.
  • Garage: Shared with the lower unit.
  • EV charging: Shared charger in the garage area.
  • Shoe storage: the kitchen closet at the upstairs entry, facing the round dining table — we use it for shoes due to space limitations.
  • Baby play set and bassinet: in the upper-unit master bedroom.
Lower unit — 4 bedrooms, 1 bathroom ▾
Lower unit · Bedroom 11 queen bed · sleeps 2
Lower unit · Bedroom 21 queen bed · sleeps 2
Lower unit · Bedroom 32 twin beds · sleeps 2
Lower unit · Bedroom 42 twin beds · sleeps 2
Lower unit · CouchSleeps 1
Lower unit floor plan
Lower unit floor plan
  • Appliances: Kitchenette (microwave, hot top and sink only — no oven, no dishwasher); washer and dryer.
  • Bathroom: 1 bathroom.
  • Wi-Fi router: in the lower-unit stand-alone bedroom.
  • Well water: the downstairs faucet may run brown with a sulfur smell at first — it is not a hazard; run the water for a few minutes, and prefer upstairs water for drinking and cooking (we have reimbursed bottled water).
  • Garage: Shared with the upper unit.
  • EV charging: Shared charger in the garage area.
  • Backyard: Lower unit only.

There are 4 stairs to enter the house, and step-free access to the backyard. The upper unit is entered from the upper level, and the lower unit door is step-free to that floor. An interior staircase (about 20 steps) joins the two levels, but the middle door on the staircase is always locked — its code is provided only if you book the entire house. A full-size Pack 'n Play is in the outdoor storage closet on the upper patio (by the BBQ, turn left, folded on the lower shelf).

Check-in

Check-in is any time after 4:00 PM, with self check-in by keypad. Early check-in may be possible on days without a same-day turnover; just ask.

Park in one of the 4 free parking spots on the property (free street parking is also available by the upper-unit entrance).

Go to the upstairs door and enter code provided on the Schlage smart lock.

The first touch on the Schlage button only wakes the lock. If it doesn’t open on the first try, enter the code again.

The door code and these instructions are also sent one day before arrival.

Check-out: before 10:00 AM

Thank you for staying with us! We would appreciate your help with a few simple items before you leave. Please check out by 10:00 AM on your departure day. Our cleaning team arrives right after, often for a same-day turnover. Need a little more time? Message us the day before and we’ll check.

Before you leave

  • ☐ Turn off lights, TVs, the projector and the fireplace
  • ☐ Close and lock all windows and doors
  • ☐ Return yard games, surf boards and life jackets to the garage
  • ☐ Make sure the BBQ and smoker are off and covered
  • ☐ Send us a quick message once you’ve left
  • ☐ If you can, start the dishwasher

Safe travels, and we hope to welcome you back!

Trash

Please sort trash and recyclables, or simply leave them inside — our cleaners sort everything. Bagged trash goes in the kitchen bin; there is no trash-out or laundry to do. Trash collection is scheduled for Friday around 8 AM. Exception: if your stay spans trash day, please wheel the bins to the curb the night before, and we will send a reminder.

Wi-Fi, amenities and how things work

The Wi-Fi name and password are in your check-in instructions. Island internet can be spotty when storming.

EntertainmentTwo 60-inch 4K TVs (use your own streaming accounts); piano; board games
KidsA full-size Pack 'n Play is in the outdoor storage closet on the upper patio (by the BBQ, turn left, folded on the lower shelf).
WorkGigabit Wi-Fi, Ethernet and a dedicated workspace
ParkingDriveway parking for 3–4 cars, plus free street parking by the upper-unit entrance
GarageGarage entertainment storage: beach chairs, surfboards (2), a life saver, and yard games. A queen air mattress with a built-in pump is stored in the garage on a shelf, with an extra pump available. A hot tub in the garage is under maintenance and not available for use.
ComfortAir conditioning in the main areas (some secondary bedrooms are heat-only); wall-heater thermostats in each room
GrillingThe propane grill and tools are on the patio. Please check the tank before you cook; a backup tank is in the garage. If your group grills a lot, or over a long-term stay, and uses up both tanks, exchanges are available at Oak Harbor Ace Hardware, 150 SE Pioneer Way — send us the receipt and we will reimburse the cost. A charcoal grill also exists, but propane is recommended and charcoal is not supplied.
Private beachOur private beach is at 591 E Beacon View Dr, Oak Harbor, WA 98277, about a 5-minute drive or a 15–20-minute walk. Please park on the street, not at the clubhouse cul-de-sac. There are no restrooms there, and the beach house rental price is $250 per day charged by HOA.
BathroomLeave a break between showers so the hot water keeps up. Extra toilet paper is under the bathroom sinks or in the hallway cabinet near the downstairs laundry. If it runs out, order some via Instacart and we will reimburse you.
VacuumThe vacuum is in the upper unit, by the dining table.
Power outageThe breaker is in the lower unit's kitchenette. Running too many appliances at once may trip it — please reset the breaker.
Self-cateringStarter supply only (oil, salt, pepper, toilet paper) — plastic wrap, foil, parchment, pot holders and a dustpan are not always stocked, so large groups should bring their own.

How-to videos

How to grill the perfect steak

How to use the Schlage smart lock

How to light the Weber Genesis II burners

Smoke alarm — what to do when it beeps

If the alarm beeps, follow the video; spare batteries are in the kitchen drawers. If it keeps beeping, let us know and we will send the handyman.

House rules

  1. Cancellation — We uphold our cancellation policy as we only have each stay available to one group of guests. We highly recommend purchasing travel insurance to protect your booking.
  2. No Parties or Events — This home is monitored with security and exterior cameras. Any parties or events are strictly prohibited. Violations will trigger Airbnb involvement and a $500 fine. Visitors above the 16-person capacity are defined as a gathering. A gathering of less than 25 persons is allowed for an additional $200 fee, as long as no more than 16 guests stay overnight.
  3. Quiet Hours: 10 PM – 8 AM — Please respect neighbors by keeping noise low during quiet hours. Our goal is to provide a clean, comfortable rental and an enjoyable Seattle experience.
  4. No Smoking — Smoking of any kind, including vaping, is not allowed anywhere on the property. Violations incur a $300 fee.
  5. Pets — Dog-friendly only: Maximum of 2 small dogs (<20 lbs). Cats or unauthorized animals are not allowed. Violations may incur fees of $500–$1,000. Pets are not allowed on furniture, beds, pillows, or linens. Bring waste bags and clean up after your pets. Dogs are $35 each through the guest portal; please ask before booking if you need an exception.
  6. No Shoes Indoors — Please remove shoes when entering to help maintain cleanliness. Slippers are in the garage.
  7. Self-Catering — We provide a starter supply of essentials (toilet paper, oil, salt, pepper, etc.). Guests are responsible for additional food or supplies.
  8. Early Check-In | Late Check-Out — Early check-in and late check-out are available upon request, subject to availability, and are charged on an hourly basis. Please contact us in advance to arrange these services.
  9. Trash & Recycling — Please sort trash and recycling into the correct bins. If unsure, leave items inside and the cleaning team will handle them.
  10. Lost & Found — Take all personal belongings before check-out. If items are left behind, shipping is available for $100 handling + shipping costs. Free self-pickup is also available.
  11. Left Behind — Please take all of your belongings with you when you check out. We don't keep personal hygiene products or food left behind by guests.

Safety and emergencies

In an emergency, call 911 first, then message us. The home has exterior security cameras and smoke alarms. As it's by the ocean, bees may gather near the upper door and eaves — please avoid the area and let us know. Child safety gates are installed; the top-of-stairs gate has had screws pull out before — please report any damage and do not force it.

Nearest hospital: WhidbeyHealth Medical Center, 101 N Main St, Coupeville, WA 98239 — phone (360) 678-5151, with a 24-hour emergency department.

Exploring the area

Oak Harbor sits on Whidbey Island, between Deception Pass and Coupeville, with easy day trips across the island. Drive times: Deception Pass 5 minutes, Naval Air Station Whidbey Island 8 minutes, West Beach 10 minutes, downtown Oak Harbor 15 minutes, Coupeville 25 minutes. For more ideas across the whole island, see the Whidbey Island activities guide on Whidbey Local — it covers beaches, trails, towns, food, arts and festivals.

Open in Google Maps

The map is zoomed out to show all of Whidbey Island and the surrounding region. Our private beach is at 591 E Beacon View Dr, about a 5-minute drive away.

Popular tourist spots, marked on the map

Near Oak Harbor

  • Deception Pass State Park, 41229 State Rte 20 — Google 4.8 (12,000+ reviews) · TripAdvisor 4.7 (1,455 reviews). Washington's most-visited state park, with the bridge, beaches and trails — about 4.5 mi.
  • Blue Fox Drive-In Theatre, 1403 N Monroe Landing Rd — Google 4.8 (3,100+ reviews) · TripAdvisor 4.7 (75 reviews). A drive-in running since 1959 — about 7.6 mi.
  • Joseph Whidbey State Park, 1755 Crosby Rd — Google 4.7 (600+ reviews) · TripAdvisor 4.4 (57 reviews). West-side beach and forest trails — about 6.6 mi.
  • Pacific Northwest Naval Air Museum, 545 Ault Field Rd — Google 4.5 (21 reviews). Naval aviation history by the base — about 3.3 mi.
  • Windjammer Park, 1600 S Beeksma Dr — Google 4.4 (1,200+ reviews) · TripAdvisor 3.8 (57 reviews). Waterfront park with a playground and boat launch — about 5.6 mi.

Elsewhere on Whidbey Island

  • Fort Casey State Park, 1280 Engle Rd, Coupeville — Google 4.8 (5,200+ reviews) · TripAdvisor 4.6 (566 reviews). Turn-of-the-century coastal artillery fort with concrete gun batteries and sweeping Admiralty Inlet views — about 13.8 mi.
  • Admiralty Head Lighthouse, 1280 Engle Rd, Coupeville — Google 4.8 (928 reviews) · TripAdvisor 4.5 (84 reviews). The 1903 lighthouse on the Fort Casey grounds, open in summer as an interpretive center and gift shop — about 13.8 mi.
  • Ebey's Landing National Historical Reserve, Coupeville — TripAdvisor 4.7 (270 reviews). The nation's first national historical reserve: prairie, family farms and shoreline bluffs — about 10.8 mi.
  • Fort Ebey State Park, 400 Hill Valley Dr, Coupeville — TripAdvisor 4.7 (111 reviews). WWII coastal defense fort with 25 miles of trails and a two-mile beach — about 11.8 mi.
  • Greenbank Farm, 765 Wonn Rd, Greenbank — Google 4.8 (39 reviews) · TripAdvisor 4.2 (124 reviews). Historic farm with pies, a cheese shop, an art gallery and trails — about 16.6 mi.

Ratings from TripAdvisor and Google reviews, checked October 2026.

Outfitter

  • Whale watching from Anacortes (book early; Groupon deals sometimes available).
  • Puffin, shrimping and fishing charters (Highliner, Jolly Mon, Anacortes).

Grocery

Safeway and Walmart are 10–15 minutes away in Oak Harbor; Instacart and DoorDash also deliver.

Restaurants

Coffee

  • Honeymoon Bay Coffee Roasters — Veteran-owned roastery in Oak Harbor; small-batch beans, lavender latte and house scones — about 5.4 mi.
  • Whidbey Coffee — Local favorite with two Oak Harbor spots, including the Pioneer Way café; cozy, with a drive-thru — about 5.0 mi.